High emergency repair costs: When maintenance is reactive it incurs expensive emergency repair costs.Ī dedicated work order management system provides maintenance managers with maintenance data, contractor details, and real-time job tracking – all from a single dashboard.Reactive maintenance: Without a clear overview of tasks, maintenance can often be reactive instead of planned.Delays: Backlogs result in delays in equipment and machinery being fixed. Backlogs: It’s hard to keep track of who raised a work order or when it was raised without a digital paper trail, meaning requests can fall through the cracks.Using spreadsheets, notepads, or whiteboards to assign and track work orders can lead to: 52% of facility managers solely rely on using spreadsheets to manage their maintenance activities.īut, having a manual approach to maintenance can weigh heavily on efficiency and productivity. Take Excel spreadsheets for example they’re cheap, easy to use, and can be edited on desktops, tablets, and mobiles. But, that doesn’t mean they should be disregarded entirely. When tracking work orders, manual methods are often to blame for maintenance mishaps. Why Manual Work Order Management Often Fails Completion: Signature on completion and completion date.Dates & hours: Estimated completion date, actual completion date, expected hours of work, actual hours of work.Assigned to: Which technician will perform the service including their skills and history.Details & documents: The location of the asset, instruction manuals, and health and safety documents.Tools required: List of materials and spare parts required for the job.Description: A description of the issue and what will be required to complete the work order (skills, scope, etc.), the task’s priority level, and a task checklist.Names: The name and contact details of the user who requested it, and the name and identification of the asset that needs maintenance.The example work orders below are maintenance and order requests:Įssentially, though, a work order will consist of 7 key informational stages: There are several methods that a maintenance manager may choose to track and manage their works orders:ĭepending on the job and business, the layout of a work order will vary. It then increased its contractor base by 25% and reduced invoice costs by 18%. Take Restaurant Brand for example, which saved $1.7 million in its first period of implementing a work order management system. This, in turn, helps to reduce maintenance costs and limit equipment downtime. Keeping track of work orders – no matter what method you choose to do so with – allows for greater control over maintenance activities. Maintenance work is kept within a set budget.Jobs are assigned to the right technicians and engineers.Only necessary maintenance tasks are being carried out.Good work order management is key to implementing a successful maintenance strategy. At a glance, they can see why a request has been raised, how long a job will take, who has been assigned to the job, and how much the task will cost. Use the free Targeted Resume tool to help with this.Why Work Orders Are Important For Maintenance ManagersĪ work order allows maintenance managers to view, assign, organise, track, and prioritise all maintenance tasks. Instead of including all these keywords on your resume, identify the keywords most relevant to the job you're applying to and include those. So try to include them on your resume where possible. In other words, these are the most sought after skills by recruiters and hiring managers. Here are the keywords and skills that appear most frequently on recent Order Manager job postings.
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